Turn website questions into organised customer conversations.

A useful chatbot should do more than display answers. Inside Pulse, it can collect context, attach the conversation to a customer record and create the next action.

Explore Pulse Command Centre

Commercial position

This is a component of Pulse Command Centre, not a separate MrBrands product.

Pulse is £195 per month as a complete standalone customer command centre. It is included at no additional MrBrands monthly charge with Foundation, Growth and Scale while the qualifying package remains active.

How it works

AI Chatbot For Website inside Pulse.

The component works with the rest of Pulse rather than operating as an isolated chatbot or automation.

ClarityShort useful answers

Give the direct answer first and ask only the next relevant question.

ContextRemember the conversation

Avoid asking customers to repeat details already provided.

RoutingControlled actions

Use approved package, contact, booking or handover routes.

RecordKeep the history

Store the conversation with the wider customer context in Pulse.

What is included

Connected customer information and clear human responsibility.

Customer-facing answers in natural UK English
Approved links rather than invented or broken URLs
Website and business qualification questions
Customer details and conversation context
One connected record with voice calls where configured
Review and improvement as business information changes

Important boundaryPulse supports the team; it does not replace professional judgement.

Sensitive, complex or regulated matters must be handed to a person. External telephone-number, call-minute, messaging or premium integration charges may apply.

Frequently asked questions

Questions about this Pulse component.

Can the chatbot sound human?

It can use natural language, short answers and one relevant question at a time, while remaining honest that it is an AI assistant.

Can it collect enquiries?

Yes. It can collect agreed contact and requirement details, subject to appropriate consent and privacy wording.

Can it access private systems?

Only through approved, secure integrations. Visitors should never be asked for passwords, card data or API keys.

Is it included with website packages?

Pulse, including the chatbot, is included with Foundation, Growth and Scale.

One complete customer front office

Bring website chat, phone calls and follow-up together.

Choose Pulse standalone for £195 per month, or receive it with Foundation, Growth or Scale.

View Pulse Command Centre