Answer useful website questions without creating a separate product.

The AI website chatbot uses approved business information to answer suitable questions, collect details and feed the conversation into the wider Pulse customer timeline.

Explore Pulse Command Centre

Commercial position

This is a component of Pulse Command Centre, not a separate MrBrands product.

Pulse is £195 per month as a complete standalone customer command centre. It is included at no additional MrBrands monthly charge with Foundation, Growth and Scale while the qualifying package remains active.

How it works

AI Website Chatbot inside Pulse.

The component works with the rest of Pulse rather than operating as an isolated chatbot or automation.

AnswersApproved information

Use confirmed services, policies, FAQs and boundaries.

CaptureUseful customer details

Collect the information needed for a relevant human response.

QualificationOne question at a time

Clarify the website, service, location and main requirement.

HandoverConnected follow-up

Pass the conversation into the Pulse timeline and task list.

What is included

Connected customer information and clear human responsibility.

Brand-matched website chat interface
Approved business knowledge and customer FAQs
Lead fields and qualification questions
Controlled website links and next actions
Conversation history inside the customer timeline
Human handover for sensitive or uncertain enquiries

Important boundaryPulse supports the team; it does not replace professional judgement.

Sensitive, complex or regulated matters must be handed to a person. External telephone-number, call-minute, messaging or premium integration charges may apply.

Frequently asked questions

Questions about this Pulse component.

Is the chatbot sold separately?

No. The website chatbot is a component of the complete Pulse Command Centre.

Can it recommend services?

It can use approved rules and information, but final suitability and scope must be confirmed by the business.

Will it know everything on the website?

It should use selected, approved business information rather than inventing or blindly repeating every page.

What happens when a person is needed?

The conversation can create a clear human follow-up route inside Pulse.

One complete customer front office

Bring website chat, phone calls and follow-up together.

Choose Pulse standalone for £195 per month, or receive it with Foundation, Growth or Scale.

View Pulse Command Centre