{"product_id":"pulse-command-centre","title":"Pulse Command Centre","description":"\u003c!-- Build source: https:\/\/mrbrands.store\/products\/pulse-command-centre and MrBrands_Master_Funnels_V3_Matrixify.xlsx 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var(--l);background:#f8ffd4;box-shadow:0 0 0 4px rgba(211,242,8,.18)}\n.mb-opt small{display:block;margin-top:4px;color:#68705d;font-size:13px;font-weight:650}.mb-fields{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.mb-field{display:grid;gap:6px}.mb-field.full{grid-column:1\/-1}\n.mb-label{font-size:15px;font-weight:900}.mb-input,.mb-select,.mb-textarea{width:100%;min-height:54px;padding:13px 14px;border:1px solid #cbd4aa;border-radius:12px;background:#fff;color:#17190f;outline:none;font-size:16px}\n.mb-textarea{min-height:120px;resize:vertical}.mb-input:focus,.mb-select:focus,.mb-textarea:focus{border-color:var(--l);box-shadow:0 0 0 4px rgba(211,242,8,.18)}\n.mb-check{display:grid;grid-template-columns:23px 1fr;gap:10px;align-items:start;margin-top:14px;padding:15px;border:1px solid var(--line);border-radius:13px;background:var(--pale)}.mb-check input{width:20px;height:20px;accent-color:#aec700}.mb-check label{color:var(--muted);font-size:14px;line-height:1.55}\n.mb-summary h3{margin:0 0 12px;font-size:28px}.mb-summary-price{font-size:52px;font-weight:950;line-height:1}.mb-summary-price small{font-size:15px;color:var(--muted);font-weight:700}.mb-summary-unit{margin:10px 0 18px;color:#556200;font-size:16px;font-weight:900}\n.mb-line{display:flex;justify-content:space-between;gap:14px;padding:12px 0;border-bottom:1px solid #e5ebce;color:var(--muted);font-size:14px}.mb-line strong{color:#303526;text-align:right}.mb-line:last-of-type{border:0}\n.mb-notice{display:none;margin:13px 0;padding:13px;border:1px solid #d8e58c;border-radius:12px;background:#f4ffc9;color:#465020;font-size:13px;line-height:1.55}.mb-notice.show{display:block}.mb-notice.error{border-color:#efb9a7;background:#fff0eb;color:#6d2f1f}\n.mb-wide{display:grid;grid-template-columns:1fr 1fr;gap:35px;align-items:center}.mb-list{margin:0;padding:0;list-style:none}.mb-list li{position:relative;padding:13px 0 13px 32px;border-bottom:1px solid #e2e8cc;color:#4f5949;font-size:17px}.mb-list li:before{content:\"✓\";position:absolute;left:0;color:#8fa500;font-weight:950}\n.mb-faq{max-width:920px;margin:auto}.mb-faq details{border-bottom:1px solid var(--line);padding:20px 4px}.mb-faq summary{cursor:pointer;list-style:none;font-size:19px;font-weight:900}.mb-faq summary::-webkit-details-marker{display:none}.mb-faq summary:after{content:\"+\";float:right;color:#8ca300;font-size:27px}.mb-faq details[open] summary:after{content:\"–\"}.mb-faq p{margin:13px 35px 0 0;color:var(--muted);font-size:16px;line-height:1.65}\n.mb-final{padding:76px 0;text-align:center;background:#050505;color:#fff}.mb-final h2{color:#fff}.mb-final p{max-width:760px;margin:0 auto 24px;color:#cbd1c4;font-size:19px}.mb-sticky{display:none}\n@media(max-width:930px){.mb-grid,.mb-builder,.mb-wide{grid-template-columns:1fr}.mb-summary{position:static}.mb-answers,.mb-tiles,.mb-process{grid-template-columns:repeat(2,minmax(0,1fr))}}\n@media(max-width:640px){.mb-wrap{width:min(100% - 22px,1180px)}.mb-brand{min-height:82px}.mb-brand:before{height:82px}.mb-brand\u003ediv{display:none}.mb-brand a span{font-size:23px}.mb-brand a small{font-size:9px}.mb-hero{padding:55px 0}.mbf h1{font-size:48px}.mb-lead{font-size:19px}.mb-sec{padding:62px 0}.mb-head{margin-bottom:31px}.mb-head p,.mb-intro{font-size:18px}.mb-answers,.mb-tiles,.mb-process,.mb-options,.mb-options.three,.mb-fields{grid-template-columns:1fr}.mb-form,.mb-summary{padding:20px}.mb-card{padding:23px}.mb-sticky{display:flex;position:fixed;z-index:40;left:10px;right:10px;bottom:10px}.mb-final{padding-bottom:96px}}\n\u003c\/style\u003e\n\u003cstyle id=\"mb-shell-layout-fix-v43\"\u003e\nhtml,body{overflow-x:hidden!important}\n\n\/* Remove the native Shopify page title and its surrounding spacing. *\/\nbody.template-page .section-header,\nbody.template-page .section-header__title,\nbody.template-page .page-title,\nbody.template-page .main-page-title,\nbody.template-page main\u003e.page-width\u003eh1:first-child,\nbody.template-page .main-content\u003e.page-width\u003eh1:first-child,\nbody.template-page .page-width\u003e.section-header,\nbody.template-page .page-width\u003e.section-header__title,\n.template-page .section-header,\n.template-page .section-header__title,\n.template-page .page-title,\n.template-page .main-page-title{display:none!important}\n\nbody.template-page main,\nbody.template-page .main-content,\nbody.template-page .page-container,\nbody.template-page .page-width,\nbody.template-page .rte,\n.template-page main,\n.template-page .main-content,\n.template-page .page-container,\n.template-page .page-width,\n.template-page .rte{\n  width:100%!important;\n  max-width:none!important;\n  margin:0!important;\n  padding:0!important;\n}\n\n\/* Hide every native Shopify product component but preserve the description,\n   because the complete customer funnel lives inside the description. *\/\n.product-single{display:block!important;width:100%!important;max-width:none!important;margin:0!important}\n.product-single\u003e.grid__item{\n  width:100%!important;\n  max-width:none!important;\n  float:none!important;\n  margin:0!important;\n  padding:0!important;\n}\n.product-single__media-group,\n.product-single__media-wrapper,\n.product__media-wrapper,\n.product__media-list,\n.product__modal-opener,\n.thumbnail-slider,\n.product-single__title,\n.product-single__vendor,\n.product-single__policies,\n.product-single__meta\u003e.price,\n.product-single__meta\u003e.product__price,\n.product-single__meta [data-price-wrapper],\n.product-single__meta\u003e.product-form,\n.product-single__meta .product-form,\n.product-single__meta .shopify-payment-button,\n.product__info-container\u003e.price,\n.product__info-container\u003e.product-form,\n.product__info-container .shopify-payment-button,\n.product__info-wrapper .product-form,\n.product__info-wrapper .shopify-payment-button,\n.social-sharing,\n.product-recommendations,\n.product-recommendations-wrapper,\n.product-recommendations__inner,\n.related-products,\n.related-products-wrapper,\n#shopify-section-product-recommendations,\n[id*=\"product-recommendations\"]{\n  display:none!important;\n}\n\n.product-single__meta,\n.product__info-wrapper,\n.product__info-container{\n  display:block!important;\n  width:100%!important;\n  max-width:none!important;\n  margin:0!important;\n  padding:0!important;\n}\n\n.product-single__meta\u003e*:not(.product-single__description),\n.product__info-container\u003e*:not(.product__description),\n.product__info-wrapper\u003e*:not(.product__description):not(.product__info-container){\n  display:none!important;\n}\n\n.product-single__description,\n.product__description{\n  display:block!important;\n  order:-100!important;\n  width:100%!important;\n  max-width:none!important;\n  margin:0!important;\n  padding:0!important;\n}\n.product-single__description\u003e.rte,\n.product-single__description\u003ediv,\n.product__description\u003e.rte,\n.product__description\u003ediv{\n  width:100%!important;\n  max-width:none!important;\n  margin:0!important;\n  padding:0!important;\n}\n\n\/* Stop the Shopify theme from uppercasing or over-sizing funnel typography. *\/\n.mbf,\n.mbf *{\n  font-family:-apple-system,BlinkMacSystemFont,\"Segoe UI\",Arial,sans-serif!important;\n}\n.mbf h1,.mbf h2,.mbf h3,.mbf p,.mbf button,.mbf input,.mbf select,.mbf textarea{\n  text-transform:none!important;\n}\n.mbf h1,.mbf h2,.mbf h3{\n  font-weight:800!important;\n  font-style:normal!important;\n}\n.mbf h1{letter-spacing:-.052em!important}\n.mbf h2{letter-spacing:-.042em!important}\n.mbf h3{letter-spacing:-.025em!important}\n.mbf .mb-btn,.mbf .mb-opt{\n  letter-spacing:0!important;\n  text-transform:none!important;\n}\n\n\/* Cleaner customer-facing brand strip using the official MR logo. *\/\n.mbf .mb-brand{\n  position:relative!important;\n  z-index:2!important;\n  min-height:84px!important;\n  padding:14px max(18px,calc((100vw - 1180px)\/2))!important;\n  background:#050505!important;\n  border:0!important;\n}\n.mbf .mb-brand:before{display:none!important}\n.mbf .mb-brand-home{\n  display:flex!important;\n  flex-direction:row!important;\n  align-items:center!important;\n  gap:12px!important;\n  min-width:0!important;\n  color:#fff!important;\n}\n.mbf .mb-brand-home img{\n  display:block!important;\n  width:54px!important;\n  height:54px!important;\n  flex:0 0 54px!important;\n  border-radius:14px!important;\n  object-fit:cover!important;\n}\n.mbf .mb-brand .mb-brand-word{\n  display:flex!important;\n  flex-direction:column!important;\n  align-items:flex-start!important;\n  gap:5px!important;\n  line-height:1!important;\n  font-size:inherit!important;\n  letter-spacing:0!important;\n}\n.mbf .mb-brand .mb-brand-word b{\n  color:#fff!important;\n  font-size:21px!important;\n  font-weight:800!important;\n  letter-spacing:.13em!important;\n  line-height:1!important;\n}\n.mbf .mb-brand .mb-brand-word small{\n  margin:0!important;\n  color:#D3F208!important;\n  font-size:9px!important;\n  font-weight:800!important;\n  letter-spacing:.46em!important;\n  line-height:1!important;\n  text-align:left!important;\n}\n.mbf .mb-brand\u003ediv{\n  color:#cfd4c9!important;\n  font-size:15px!important;\n  font-weight:700!important;\n}\n\n\/* The recommendation card should visibly acknowledge every changed answer. *\/\n.mbf [data-rec-context]{\n  display:block!important;\n  max-width:210px!important;\n  overflow-wrap:anywhere!important;\n}\n\n@media(max-width:640px){\n  .mbf .mb-brand{\n    min-height:76px!important;\n    padding:11px 13px!important;\n  }\n  .mbf .mb-brand-home{gap:10px!important}\n  .mbf .mb-brand-home img{\n    width:48px!important;\n    height:48px!important;\n    flex-basis:48px!important;\n    border-radius:12px!important;\n  }\n  .mbf .mb-brand .mb-brand-word b{\n    font-size:17px!important;\n    letter-spacing:.105em!important;\n  }\n  .mbf .mb-brand .mb-brand-word small{\n    font-size:8px!important;\n    letter-spacing:.36em!important;\n  }\n  .mbf .mb-brand\u003ediv{display:none!important}\n\n  .mbf .mb-hero{padding:50px 0!important}\n  .mbf h1{\n    font-size:43px!important;\n    line-height:1.01!important;\n  }\n  .mbf h2{\n    font-size:34px!important;\n    line-height:1.08!important;\n  }\n  .mbf .mb-step h3{\n    font-size:29px!important;\n    line-height:1.16!important;\n  }\n  .mbf .mb-opt{\n    min-height:60px!important;\n    padding:15px 16px!important;\n    font-size:18px!important;\n    line-height:1.3!important;\n  }\n  .mbf .mb-card strong{font-size:22px!important}\n  .mbf .mb-final h2{font-size:35px!important}\n}\n\u003c\/style\u003e\n\u003cdiv class=\"mbf\" data-handle=\"pulse-command-centre\"\u003e\n\u003cdiv class=\"mb-brand\"\u003e\n\u003ca class=\"mb-brand-home\" href=\"\/th\" aria-label=\"MrBrands.store home\"\u003e\u003cimg src=\"data:image\/webp;base64,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\" alt=\"\" width=\"54\" height=\"54\"\u003e\u003cspan class=\"mb-brand-word\"\u003e\u003cb\u003eMRBRANDS\u003c\/b\u003e\u003csmall\u003e.STORE\u003c\/small\u003e\u003c\/span\u003e\u003c\/a\u003e\u003cdiv\u003eWebsite, SEO \u0026amp; Pulse growth systems\u003c\/div\u003e\n\u003c\/div\u003e\n\u003csection class=\"mb-hero\"\u003e\u003cdiv class=\"mb-wrap mb-grid\"\u003e\n\u003cdiv\u003e\n\u003cdiv class=\"mb-k\"\u003eYour own AI-powered digital front office\u003c\/div\u003e\n\u003ch1\u003eKeep website chats, phone calls and follow-up \u003cspan\u003ein one organised place.\u003c\/span\u003e\n\u003c\/h1\u003e\n\u003cp class=\"mb-lead\"\u003ePulse Command Centre is the business’s own digital front office. It brings together AI website chat, AI voice customer service, one customer timeline, contact records, unresolved questions and organised follow-up.\u003c\/p\u003e\n\u003cdiv class=\"mb-chips\"\u003e\n\u003cspan class=\"mb-chip\"\u003eAI website chatbot\u003c\/span\u003e\u003cspan class=\"mb-chip\"\u003eAI voice customer service\u003c\/span\u003e\u003cspan class=\"mb-chip\"\u003eOne customer timeline\u003c\/span\u003e\u003cspan class=\"mb-chip\"\u003eTasks and human handover\u003c\/span\u003e\u003cspan class=\"mb-chip\"\u003eIncluded with Foundation, Growth and Scale\u003c\/span\u003e\n\u003c\/div\u003e\n\u003cbutton class=\"mb-btn\" data-scroll\u003eStart Pulse onboarding\u003c\/button\u003e\n\u003c\/div\u003e\n\u003caside class=\"mb-hero-card\"\u003e\u003csmall\u003eClear package answer\u003c\/small\u003e\u003cstrong\u003eOne command centre for website chat, phone calls and follow-up.\u003c\/strong\u003e\u003cp\u003eThe team can see who contacted the business, what has already been discussed, what the customer needs and what requires human attention.\u003c\/p\u003e\n\u003cdiv class=\"mb-price\"\u003e\n\u003cb\u003e£195\u003c\/b\u003e\u003cspan\u003eper month\u003c\/span\u003e\n\u003c\/div\u003e\u003c\/aside\u003e\n\u003c\/div\u003e\u003c\/section\u003e\u003csection class=\"mb-sec\"\u003e\u003cdiv class=\"mb-wrap\"\u003e\n\u003cdiv class=\"mb-head\"\u003e\n\u003cdiv class=\"mb-k\"\u003eKnow the package before checkout\u003c\/div\u003e\n\u003ch2\u003eMore than a chatbot: the complete customer command centre.\u003c\/h2\u003e\n\u003cp\u003ePulse answers suitable website and telephone questions, organises customer history and creates the right follow-up. People remain responsible for sensitive, complex and professional matters.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-answers\"\u003e\n\u003carticle class=\"mb-card\"\u003e\u003cb\u003eStandalone price\u003c\/b\u003e\u003cstrong\u003e£195 monthly\u003c\/strong\u003e\u003cp\u003eIncluded at no additional monthly charge with Foundation, Growth and Scale.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"mb-card\"\u003e\u003cb\u003eWebsite\u003c\/b\u003e\u003cstrong\u003eAI chatbot\u003c\/strong\u003e\u003cp\u003eAnswers approved questions, collects useful details and guides visitors towards the right next step.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"mb-card\"\u003e\u003cb\u003eTelephone\u003c\/b\u003e\u003cstrong\u003eAI voice agent\u003c\/strong\u003e\u003cp\u003eHandles suitable incoming calls, captures what the customer needs and escalates when a person is required.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"mb-card\"\u003e\u003cb\u003eCommand centre\u003c\/b\u003e\u003cstrong\u003eOne customer timeline\u003c\/strong\u003e\u003cp\u003eWebsite and phone conversations feed customer records, tasks and follow-up in one organised workspace.\u003c\/p\u003e\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/section\u003e\u003csection class=\"mb-sec mb-alt\"\u003e\u003cdiv class=\"mb-wrap mb-wide\"\u003e\n\u003cdiv\u003e\n\u003cdiv class=\"mb-k\"\u003eWhat is included\u003c\/div\u003e\n\u003ch2\u003eOrganise every important customer conversation around the real business.\u003c\/h2\u003e\n\u003cul class=\"mb-list\"\u003e\n\u003cli\u003eBranded AI website chatbot\u003c\/li\u003e\n\u003cli\u003eAI voice customer service agent and phone receptionist\u003c\/li\u003e\n\u003cli\u003eOne customer timeline for website chats and phone calls\u003c\/li\u003e\n\u003cli\u003eContact records, requirements and conversation history\u003c\/li\u003e\n\u003cli\u003eFollow-up tasks, unresolved questions and needs-attention alerts\u003c\/li\u003e\n\u003cli\u003eApproved business knowledge and clear human handover rules\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-card\"\u003e\n\u003cb\u003ePackage boundary\u003c\/b\u003e\u003cstrong\u003ePulse works best when the business supplies accurate information and follows up when a human is needed.\u003c\/strong\u003e\u003cul class=\"mb-list\"\u003e\n\u003cli\u003eNo regulated professional advice or unsupported promises\u003c\/li\u003e\n\u003cli\u003eSensitive or complex matters must be handed to a person\u003c\/li\u003e\n\u003cli\u003eExternal phone-number, call-minute, messaging and premium integration charges may apply\u003c\/li\u003e\n\u003cli\u003ePerformance still depends on customer demand and timely human follow-up\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/section\u003e\u003csection class=\"mb-sec\" id=\"mb-start\"\u003e\u003cdiv class=\"mb-wrap\"\u003e\n\u003cdiv class=\"mb-head\"\u003e\n\u003cdiv class=\"mb-k\"\u003ePackage onboarding\u003c\/div\u003e\n\u003ch2\u003eDefine the website, telephone and follow-up journey before configuration.\u003c\/h2\u003e\n\u003cp\u003eThe first brief should explain what website visitors and callers ask, which details matter and when a person must take over.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-builder\"\u003e\n\u003cdiv class=\"mb-form\"\u003e\n\u003cdiv class=\"mb-step\"\u003e\n\u003ch3\u003e\n\u003cspan class=\"mb-num\"\u003e1\u003c\/span\u003eTell us about the business.\u003c\/h3\u003e\n\u003cp\u003eThe details travel with the Shopify order so the first planning stage begins with useful context.\u003c\/p\u003e\n\u003cdiv class=\"mb-fields\"\u003e\n\u003cdiv class=\"mb-field\"\u003e\n\u003clabel class=\"mb-label\"\u003eContact name *\u003c\/label\u003e\u003cinput class=\"mb-input\" data-prop=\"Contact name\" required maxlength=\"120\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-field\"\u003e\n\u003clabel class=\"mb-label\"\u003eBusiness name *\u003c\/label\u003e\u003cinput class=\"mb-input\" data-prop=\"Business name\" required maxlength=\"150\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-field\"\u003e\n\u003clabel class=\"mb-label\"\u003eEmail *\u003c\/label\u003e\u003cinput class=\"mb-input\" data-prop=\"Email\" type=\"email\" required maxlength=\"180\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-field\"\u003e\n\u003clabel class=\"mb-label\"\u003eTelephone\u003c\/label\u003e\u003cinput class=\"mb-input\" data-prop=\"Telephone\" type=\"tel\" maxlength=\"80\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-field full\"\u003e\n\u003clabel class=\"mb-label\"\u003eCurrent website\u003c\/label\u003e\u003cinput class=\"mb-input\" data-prop=\"Website\" type=\"url\" placeholder=\"https:\/\/\" maxlength=\"240\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-field full\"\u003e\n\u003clabel class=\"mb-label\"\u003eWhich website chats, phone calls and follow-up tasks should Pulse handle first? *\u003c\/label\u003e\u003ctextarea class=\"mb-textarea\" data-prop=\"Main goal\" required maxlength=\"900\"\u003e\u003c\/textarea\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-field full\"\u003e\n\u003clabel class=\"mb-label\"\u003eQuestions customers ask on the website or phone\u003c\/label\u003e\u003ctextarea class=\"mb-textarea\" data-prop=\"Questions customers ask on the website or phone\" maxlength=\"1000\"\u003e\u003c\/textarea\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-field full\"\u003e\n\u003clabel class=\"mb-label\"\u003ePreferred handover route\u003c\/label\u003e\u003cselect class=\"mb-select\" data-prop=\"Handover route\"\u003e\u003coption\u003eEmail enquiry\u003c\/option\u003e\n\u003coption\u003eTelephone follow-up\u003c\/option\u003e\n\u003coption\u003eBooking link\u003c\/option\u003e\n\u003coption\u003eDifferent route by enquiry\u003c\/option\u003e\u003c\/select\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-step\"\u003e\n\u003ch3\u003e\n\u003cspan class=\"mb-num\"\u003e2\u003c\/span\u003eConfirm the starting terms.\u003c\/h3\u003e\n\u003clabel class=\"mb-check\"\u003e\u003cinput type=\"checkbox\" data-prop=\"Terms accepted\" required\u003e\u003cspan\u003eI confirm the information is accurate and understand Pulse must use approved business information, requires human monitoring and does not replace professional judgement.\u003c\/span\u003e\u003c\/label\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003caside class=\"mb-summary\"\u003e\u003cdiv class=\"mb-k\"\u003eYour selected package\u003c\/div\u003e\n\u003ch3\u003ePulse Command Centre\u003c\/h3\u003e\n\u003cdiv class=\"mb-summary-price\"\u003e\n\u003cspan data-live-price\u003e£195\u003c\/span\u003e\u003csmall\u003eper month\u003c\/small\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-summary-unit\"\u003eIncluded with Foundation, Growth and Scale\u003c\/div\u003e\n\u003cdiv class=\"mb-line\"\u003e\n\u003cspan\u003eStandalone price\u003c\/span\u003e\u003cstrong\u003e£195 monthly\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-line\"\u003e\n\u003cspan\u003eFoundation, Growth \u0026amp; Scale\u003c\/span\u003e\u003cstrong\u003eIncluded\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-line\"\u003e\n\u003cspan\u003eHuman oversight\u003c\/span\u003e\u003cstrong\u003eRequired\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-notice\"\u003e\u003c\/div\u003e\n\u003cp data-status style=\"color:#6b735f;font-size:14px;line-height:1.55\"\u003eChecking the monthly Shopify purchase option.\u003c\/p\u003e\n\u003cbutton class=\"mb-btn\" data-checkout disabled\u003eAdd package to cart\u003c\/button\u003e\u003c\/aside\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/section\u003e\u003csection class=\"mb-sec mb-dark\"\u003e\u003cdiv class=\"mb-wrap\"\u003e\n\u003cdiv class=\"mb-head\"\u003e\n\u003cdiv class=\"mb-k\"\u003eHow delivery works\u003c\/div\u003e\n\u003ch2\u003eDiscover, connect, test and improve.\u003c\/h2\u003e\n\u003cp\u003eA useful customer command centre is built around accurate knowledge, joined-up conversations and clear responsibility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-process\"\u003e\n\u003carticle class=\"mb-card\"\u003e\u003cb\u003eSTEP 01\u003c\/b\u003e\u003cstrong\u003eDiscover\u003c\/strong\u003e\u003cp\u003eCollect services, policies, FAQs, phone questions and desired outcomes.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"mb-card\"\u003e\u003cb\u003eSTEP 02\u003c\/b\u003e\u003cstrong\u003eConfigure\u003c\/strong\u003e\u003cp\u003eCreate the Pulse workspace, website chatbot, voice agent, customer records and conversation routes.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"mb-card\"\u003e\u003cb\u003eSTEP 03\u003c\/b\u003e\u003cstrong\u003eTest\u003c\/strong\u003e\u003cp\u003eReview website chats, test calls, customer records, tasks and human handover.\u003c\/p\u003e\u003c\/article\u003e\u003carticle class=\"mb-card\"\u003e\u003cb\u003eSTEP 04\u003c\/b\u003e\u003cstrong\u003eImprove\u003c\/strong\u003e\u003cp\u003eUpdate knowledge, call handling and follow-up routes as the business changes.\u003c\/p\u003e\u003c\/article\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/section\u003e\u003csection class=\"mb-sec mb-alt\"\u003e\u003cdiv class=\"mb-wrap\"\u003e\n\u003cdiv class=\"mb-head\"\u003e\n\u003cdiv class=\"mb-k\"\u003eFrequently asked questions\u003c\/div\u003e\n\u003ch2\u003eQuestions before choosing Pulse Command Centre.\u003c\/h2\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mb-faq\"\u003e\n\u003cdetails\u003e\u003csummary\u003eDoes Pulse replace the team?\u003c\/summary\u003e\u003cp\u003eNo. Pulse handles suitable first responses, organises customer information and creates follow-up. People remain responsible for decisions, sensitive matters and the final customer relationship.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eDoes Pulse include both website chat and telephone service?\u003c\/summary\u003e\u003cp\u003eYes. Pulse includes the AI website chatbot and the AI voice customer service agent. The exact telephone setup depends on the agreed number, provider and call flow.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eHow are customer conversations organised?\u003c\/summary\u003e\u003cp\u003eWebsite chats and phone calls feed one customer timeline with contact details, conversation history, unresolved questions and follow-up tasks.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eIs Pulse included with a website package?\u003c\/summary\u003e\u003cp\u003eYes. Pulse is included at no additional MrBrands monthly charge with Foundation, Growth and Scale while the qualifying package remains active. Starter does not include Pulse.\u003c\/p\u003e\u003c\/details\u003e\u003cdetails\u003e\u003csummary\u003eAre there any other costs?\u003c\/summary\u003e\u003cp\u003eThe Pulse software and standard configuration are included as described. External phone-number, call-minute, messaging, premium integration or unusually high usage charges may still apply where a third-party provider charges them.\u003c\/p\u003e\u003c\/details\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/section\u003e\u003csection class=\"mb-final\"\u003e\u003cdiv class=\"mb-wrap\"\u003e\n\u003cdiv class=\"mb-k\"\u003eReady when you are\u003c\/div\u003e\n\u003ch2\u003eGive the business one organised customer front office.\u003c\/h2\u003e\n\u003cp\u003eChoose Pulse as a standalone service, or receive it at no additional monthly charge with Foundation, Growth or Scale.\u003c\/p\u003e\n\u003cbutton class=\"mb-btn\" data-scroll\u003eStart Pulse onboarding\u003c\/button\u003e\n\u003c\/div\u003e\u003c\/section\u003e\u003cbutton class=\"mb-btn mb-sticky\" data-scroll\u003eStart Pulse\u003c\/button\u003e\n\u003c\/div\u003e\u003cscript\u003e\n(function(){\nvar root=document.querySelector('.mbf[data-handle=\"pulse-command-centre\"]');if(!root)return;\nvar shopRoot=(window.Shopify\u0026\u0026Shopify.routes\u0026\u0026Shopify.routes.root)||\"\/\",product=null,choice=null;\nfunction q(s,x){return(x||root).querySelector(s)}function all(s,x){return Array.prototype.slice.call((x||root).querySelectorAll(s))}\nfunction pick(){if(!product)return null;var list=(product.variants||[]).filter(function(v){return v.available!==false});var m=\"\";if(m){var rx=new RegExp(m,\"i\");var exact=list.find(function(v){return rx.test(v.title||\"\")\u0026\u0026false?!\/\\bAI\\b\/i.test(v.title||\"\"):true});if(exact)return exact}return list[0]||null}\nfunction plan(v){var a=v\u0026\u0026v.selling_plan_allocations||[];return a.length?a[0]:null}\nfunction money(p){return new Intl.NumberFormat(\"en-GB\",{style:\"currency\",currency:\"GBP\",minimumFractionDigits:0,maximumFractionDigits:2}).format((Number(p)||0)\/100)}\nfunction props(){var o={};all(\"[data-prop]\").forEach(function(f){var v=f.type===\"checkbox\"?(f.checked?\"Yes\":\"No\"):String(f.value||\"\").trim();if(v)o[f.dataset.prop]=v});o[\"Selected package\"]=\"Pulse Command Centre\";o[\"_Funnel source\"]=\"MrBrands large product funnel\";o[\"Package inclusion\"]=\"Standalone £195 monthly, or included free with Foundation, Growth and Scale\";return o}\nfunction valid(){var fs=all(\"[required]\");for(var i=0;i\u003cfs.length;i++)if(!fs[i].checkValidity())return false;return true}\nfunction update(){choice=pick();var btn=q(\"[data-checkout]\"),status=q(\"[data-status]\");if(choice){var a=plan(choice);q(\"[data-live-price]\").textContent=money(a\u0026\u0026a.price?a.price:choice.price);status.textContent=valid()?\"Ready to continue securely to Shopify.\":\"Complete the required details to continue.\";btn.disabled=!valid()}else{status.textContent=\"The monthly purchase option is still loading.\";btn.disabled=true}}\nall(\"input,select,textarea\").forEach(function(f){f.addEventListener(\"input\",update);f.addEventListener(\"change\",update)});\nfetch(shopRoot+\"products\/pulse-command-centre.js\").then(function(r){if(!r.ok)throw Error(\"Package not found\");return r.json()}).then(function(p){product=p;update()}).catch(function(e){q(\"[data-status]\").textContent=e.message});\nq(\"[data-checkout]\").addEventListener(\"click\",function(){var btn=this,n=q(\".mb-notice\"),v=pick();if(!v)return;var fs=all(\"[required]\");for(var i=0;i\u003cfs.length;i++)if(!fs[i].checkValidity()){fs[i].reportValidity();return}var item={id:Number(v.id),quantity:1,properties:props()},a=plan(v);if(a)item.selling_plan=Number(a.selling_plan_id);btn.disabled=true;btn.textContent=\"Adding package to cart…\";n.className=\"mb-notice show\";n.textContent=\"Your package and onboarding details are being added securely.\";fetch(shopRoot+\"cart\/add.js\",{method:\"POST\",headers:{\"Content-Type\":\"application\/json\",\"Accept\":\"application\/json\"},body:JSON.stringify({items:[item]})}).then(function(r){return r.json().then(function(p){if(!r.ok)throw Error(p.description||p.message||\"Could not add package\");return p})}).then(function(){location.href=shopRoot+\"cart\"}).catch(function(e){n.className=\"mb-notice show error\";n.textContent=e.message;btn.disabled=false;btn.textContent=\"Add package to cart\"})});\nall(\"[data-scroll]\").forEach(function(b){b.addEventListener(\"click\",function(){q(\"#mb-start\").scrollIntoView({behavior:\"smooth\"})})});\nupdate();\n})();\n\u003c\/script\u003e","brand":"MrBrands.store","offers":[{"title":"Default Title","offer_id":54352429875542,"sku":null,"price":195.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0841\/7699\/4646\/files\/ai-sales-system-automation.png?v=1782382763","url":"https:\/\/mrbrands.store\/th\/products\/pulse-command-centre","provider":"MrBrands.store","version":"1.0","type":"link"}